Support

Found a bug, saw a question that shouldn’t have been generated, or need help with a subscription? Email support@lorenight.app and we’ll get back to you.

Reporting a question

Tap Report on any question during a game. It is removed from that game right away.

Subscriptions

Manage or cancel anytime in your iPhone’s Settings → your name → Subscriptions, or on Android in the Google Play app under Payments and subscriptions. Refunds are handled by Apple at reportaproblem.apple.com and by Google at play.google.com.

Deleting your data

There is no account to delete: Lore Night has no sign-up and no password. Almost everything is deleted on its own. Answers are deleted as soon as your game is made, an online room and everything in it disappears about 3 hours after the last activity, and the counters we use to stop abuse are gone within the hour.

The one thing we keep is a single record noting that an install has used its free game. It holds an anonymous ID created by RevenueCat, not your name or email. To have it deleted, email support@lorenight.app from the device in question and say so; we’ll remove it and reply when it’s done.